Menu
How can we help you today?
Managing your purchases and entering events.
Refunds are automatic for cancelled events. For other cases, tap 'Request Refund' in My Tickets (eligibility depends on the event policy).
No. Once downloaded, your ticket QR code is available offline in the Lynk-X App.
Keeping your funds and data safe.
You can initiate a secure PIN reset through the Wallet Settings using your registered recovery email.
Most payments are instant. If your balance doesn't update, wait 15 minutes and then contact support.
Help with hosting and payouts.
KYC identity verification times vary by country and document type. You will receive an in-app notification as soon as your review is complete.
Funds are released to your Wallet within 72 hours of your event ending — most payouts are released same-day, unless a fraud or compliance review is in progress.