1. Information We Collect
We collect account data (name, email, phone number), identity-verification data (government ID, submitted for KYC review), device data (IP address, device type) and transaction data necessary to process your ticket purchases and payouts.
2. How We Use Information
Your data is used to provide platform services, process payments and payouts, verify your identity for safety and fraud prevention, comply with legal and tax obligations, and improve your experience.
3. Data Sharing
We share the minimum necessary data with payment processors (including Stripe, Paystack, Flutterwave and M-Pesa) to process payments and payouts, and with event organizers as necessary to facilitate your attendance (e.g., name and ticket status for check-in). We do not sell your personal data to third parties.
4. Data Retention
We retain account and transaction data for as long as your account is active and for a limited period afterward as required for accounting, tax and legal-dispute purposes. Identity-verification documents are retained per applicable KYC regulations in your jurisdiction.
5. Security
We implement industry-standard encryption and access controls to protect your data at rest and in transit, including row-level access restrictions on financial and identity records.
6. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, export or delete your personal data, and to object to certain processing. Contact us at privacy@lynk-x.app to exercise these rights; we will respond within the timeframe required by applicable law.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be notified in-app or by email before taking effect.